Quote:
Originally Posted by zeurx
well why cant you hard-reset???, lose setup or what. Always when calling customer services do NOT hint or say your running custom roms/cloned ESNs or what ever... just say "when i was updating my phone it must have wiped the activation information, how do i get it back?"
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I can hard-reset it. My what I will tell the CS rep is that I do not want to hard reset it or I will loose all the programs I put on the 'audiovox' phone.
Can I get the information I need from a CS rep or will I need to do more digging do you figure?