[reconboy]

Sounds like he installed the application to the SD card and not the direct memory. I am slowly finding out some programs when installed to the SD card do not get fully removed. Which when they do not I have to go in and manually delete files and edit the registry in order to completely remove it from the phone.

But if all else fails then a Hard Reset maybe what is required in order to clear the application from his phone but before you do this if he installed the application to the SD card you may want to try and reinstall the application but to the main memory instead this time. Once installed , go to the add/remove programs , uninstall the application again and this may set it back to Pocket Outlook as being the default. If so then delete the SMS that are are in there. With this application I suggest using the main memory in the first place as you will get a quicker response from the application little long less headache when or if he decides to remove it again.