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Originally Posted by schettj
Not really - that's pretty normal for windows mobile devices. At least, it's been the norm for every one I've ever owned.
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Couple caveats though:
1) WM2003 to WM5 was a rather huge update, requiring different hardware and a new CE kernal. WM6 is basically a more fancy AKU update, no core changes (like those found in "Photon").
2) 2-3 years ago, the mobile market was niche and could be ignored. Today, with the iPhone looming, BB, Symbian and soon ALP, there is a lot more competition.
3) Crossbow has Windows Update built in, so as to by-pass a lot of the carriers' restrictions. That's the future (hopefullly).
Of course, ultimately this really isn't so much HTC's decision as it is carriers. I hardly think HTC would refuse a carrier if they requested (and payed for) a WM6 upgrade. But carriers have been the largest impediment to upgrades, followed next by the phone manufactures....
Either way, I'm hoping for a Moto Q update. lol