[thakidc]

a hatd reset could help your phone work a little better depending on if you have apps/reg edits messing stuff up. It will put your phone back to either the way it came new or the way it was after your last rom flash before installing anything, it will wipe your phone clean of anything u put in it as for how to do it sorry i dont own a touch but on my mogul its both softkeys and reset buttons... oh wait u dont have softkeys!