[wryun]

I called the local Sprint Hardware repair center and the rep i talked to has the HTC Touch. He said "Before you put the phone in your pocket, make sure you quit all running apps via task manager, and every two weeks you should perform a hard reset." The rep said he does those things, and it works flawlessly ... he even said that it is "normal performance maintenance". I call B.S. on this! I don't think hard resetting a pda phone is required unless you mess up your phone or can't get it to function. Doesn't sound like "normal maintenance" to me.

Any thoughts???