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Old 04-08-2008, 11:20 AM
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Wink Re: sprint insurance replacement

Quote:
Originally Posted by erick10 View Post
How do you do the Advance Exchange Program???Im confused.
dial *2, and when the automated system asks you what you need: say: advance Technical Support. then you are transfered to tech support.

When talking to tech support person, tell them to exchange your phone thru Advance Exchange Program, since talking to the insurance personnel has not been helpful.

tell them what i told them about the volume problem and you should be fine.
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