Quote:
Originally Posted by nico4k
i did exactly what tripdub1 suggested and i complained (be nice) about the low volume on the 6700 (which is a problem with all 6700s) AND NOW THEY ARE GOING TO SHIP ME A MOGUL IN 6 DAYS!! (they are out of stock right now). Of course you have to pay the $50 deductable, but its alot better than $200 plus another 2 years of contract!
and as long as you have the Equipment Protection Plan, you will be ok. You will be told to transfer to the insurance company, but say "no...the insurance people are not helpful" and tell them you do not want another ppc-6700 cause of this volume problem and to do the proccess thru the Advance Exchange Program...the tech should get a hold of the insurance company for you and explain everything to them...then you are transfered to insurance company to finalize the process...
hope it helps.
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How do you do the Advance Exchange Program???Im confused.