Upgrade Problem - Stumped Tech Support as well...
Sorry for creating a separate thread, however, this issue doesn't seem to be a common one and I've exhausted my searching on ppcgeeks, my google capabilities, Sprint Tech Support, and am waiting on an e-mail from HTC. I did clear this thread with a mod and rest assured I'm not going to bump it like a madman.
Here are the details:
For reference, here was my problem.
Alright... Here are my experiences:
Phone ROM is currently at 2.17.
Radio is 1.47.01
For one day in February, I ran the beta ROM that was leaked. Didn't like it and switched back.
To get back to 2.17, I was having problems and had to use the Titan relocker.
When I used that, everything worked and I was able to reload the 2.17 ROM.
Phone worked perfectly since then.
Come to yesterday.
I try to install the new ROM. It gets to the tri-color screen and just stops. The installation stops.
I can take the battery out and get out of the bootloader without issues. Phone starts up when the power button is pushed.
I've also tried the SD card installation
To flash from SD card:
1. Using a PC, format a microSD card to FAT32.
2. Using winrar or an unzipper, extract the *.nbh file from the ROM upgrade .exe.
3. Copy the *.nbh file to the formatted microSD card
4. Rename the file on the microSD card TITAIMG.nbh.
5. Insert the microSD card into the phone and reset into bootloader.
6. The phone will tell you to press the power button to flash the ROM; do so. (The phone never tells me to push the power button - it just sits at the bootloader screen)
This is the error I get when I run the ROM exe:
I keep getting this ERROR [260] : CONNECTION
The Update Utility cannot connect to your PDA Phone. Please check that your USB cradle/cable is connected properly between the PC and your PDA Phone.
Check the following:
1. The PDA Phone is connected to the USB cradle/cable.
2. The USB cradle/cable is connected to the PC.
In the meantime, my Mogul has a multi-color screen layered with red, green, blue, and white. The red layer has: "TITA100 SPL-1.07.000 CPLD-9", the green and blue layers are blank, and the white layer has "USB" within it.
Any suggestions?
I'm really stumped on this one.
Thanks in advance all-
|