[eric12341]

Mmm I never used PIM backup but I can help u by providing the following recommendations

if u still have ur other tp2 u can

1) use a different backup software such as sprite backup or SPB backup. there's free trials of each of these programs in the WM marketplace, keep in mind that u must hard reset before restoring this backup as u may get dupes.

2) try connecting the other tp2 to WMDC and sync it with outlook then sync the new tp2 with outlook. (again must hard reset to avoid dupes)

3) try a cloud exchange ActiveSync solution such as Google or windows live hotmail. to set that up follow these instructions

-open AS on tp2 tap menu then add server source, in the server address enter m.hotmail.com or m.google.com then in user name enter ur live ID and password or Gmail address and password, on the next page select what u want to sync and then hit finish, it should then work .

4) try the Microsoft myphone software this can also be found in the WM marketplace or it may be preinstalled if u have the latest stock 6.5 rom, open it and enter ur live id and password select everything u want to sync and then hit sync and restore it on the other tp2. once again make sure u hard reset to avoid dupes. hope these tips help.