Quote:
Originally Posted by eric12341
what kind of problems are u having?
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Let's just say I've been with them for 10-11 years and I'm the type of guy would will tell them as it is if I have an issue. So, I have a file a mile long and I could almost write a book for all the problems I have had with them over the years.
Last problem was about a Network Extender (coverage is spotty by my home), and even tho I am 5-7 feet away from the extender, I'll drop a call. I was told they could boost the sginal and told someone could do it within 24 hours, 4 days later I'm still waiting for them to do something after trying to call every other day.
It's a wonder how companies stay in buisness with this type of customer service. This is my problem with Verizon.
The Trophy is a nice phone but, with new (2nd gen) WP7 devices hitting this fall, I'm not willing to sign a 2 year contract for a mid line phone. If they still offered a 1 year, I'd be fine with it.
I figure about $350-400 would be what I could get the phone off contract within 2 weeks of release. I'll wait, get it off contract and not worry about it.