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Old 03-02-2008, 10:25 PM
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DonC
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Re: EVDO / Everything Unlimted Plan Issue

dkincaid,
I am seeing the same issue now on 2 of my moguls since I switched them over to unlimited. My 3rd one is still on a old 550 minute a month plan and is not having problems.
I have talked to CS, advanced support, and I am now waiting on network services to call me back. Do you know exactly what code they put in? Advanced support did verify on the 2 accounts that EVDO is active but agrees that this is an account issue from the switch over to unlimited. I can connect over to 1X RTT with no issues but only when I attempt to use EVDO will it bomb out.

Oh and just a note.. You might want to verify your billing on this. They stated they show that I am now being billed $745 a month for my 3 lines. Nice job on this conversion to the new billing system and the new plans...Apparently this is just an issue that will be resolved when my billing cycle is up but I had them note it just to be safe.

Last edited by DonC; 03-02-2008 at 11:13 PM.
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