Quote:
Originally Posted by lefty11
This definitely a known issue and I too had to have my phone replaced (in Dallas), They will often try to charge the 100 dollars and tell you that since it is a broken or mildly broken connection on the port that it was customer caused. I told them that was BS and that by plugging and unplugging a charging cable , you cannot help but have an issue over time. One thing I highly recommend is that if you feel any movement in the port when you place the charger plg in, take the phone in immediately. These ports will break off completely if you keep going and once separated from the board, Sprint will definitely try to charge you. It is much easier when it is still semi connected, so do not wiggle the cord trying to get it to come on like most people will commonly do.I was actually going to get a cradle charger ( I have an extra battery from my TP2) and use that to put less wear and tear on it. I am glad this thread was made as it has reminded me to do so. I would honestly say , this problem is a known issue and can only imagine how many people will get charged for it , especially after the 1 year is up..Be gentle with the cable when connecting and disconnecting and hopefully you will remain trouble free.
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There are alot of threads on internet. I did not realize for sure until new cords I ordered did not work. Please do not let Sprint make anyone pay for this repair. Mine phone did not have one scratvh on it. Some times the smaller devices are made the weaker they can get.