[idaman]

Hey i come with my first negative runin with Asurion after hearing all your horror stories in the past,

I submitted an online claim on Sunday night, and they needed me to verify who i am so i had to fill out a form and fax them the form and my drivers license... After that i got an email and they said the claim had been accepted and i will be receiving my phone within a day like normal.. this was monday(and yes i dropped my EVO a story it landed face first and shattered screen ill attach pics ifu want ;( ) now its thursday and when i try and call them they disconnect me because my claim is "processiong" and the website tells me to check back in 24 hrs... since like 80 hours ago...)

Called Sprint, they just went thru the phone to asurion like i did and were basically retarded as i told them i can do that myself and already have and Sprint just told me to wait it out... 3 business days max....today is 3 but they said i should have it tomorrow....?) I went thru two sprint reps and they said they cannot assist me...am i being paranoid or are they just screwing with me...?