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Old 07-23-2010, 01:34 PM
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blackangst
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Re: Touch Pro 2 no longer available through Asurion

Quote:
Originally Posted by mattlenderman View Post
Sprint has over 48+ "Million" subscribers. Now, that said there's only a small handful still on the old $30/month plan. Sprint could drop all of them and it wouldn't phase them. but regardless, we're still in contract and still a customer. We can call and gripe all we want, but the $30/SERO plan holders probably aren't going to get what they want like some customers do...Sprint just doesn't care about these account types anymore, pretty simple.
Like what for example? Employee services has always been good for me, with a couple exceptions. Im curious what you mean by "get what they want" though.

Quote:
Originally Posted by mattlenderman View Post
Still we shouldn't be punished and have to be forced to double our rate plan all because they want to release newer phones. If that's the case, then there's got to be somehow they can put us in these newer phones without making us change our rate plans. I mean we have the unlimited data, so I just don't get why (other than there must be some SOC code) from preventing us to stay on the same plan.
Well thankfully there's no talk of "doubling" our rate plans or cancelling SERO any time soon. The talk I hear of Sprint "wanting to move people off SERO" comes from the community, not from Sprint. Sure there are limitations with SERO. So what? There's limitations for SOME phone or SOME plan on every carrier. Its part of the business.

Quote:
Originally Posted by mattlenderman View Post
I also wish that HTC would do a bit more testing on some of these WMO devices, because for me it seems like since the Mogul they ALL have consistent issues that keeps them in the service centers and insurance claims. I know people who have had other type of phones for years w/o any issues other than maybe needing a new battery. Blackberry is a good example, as well as the iphone (not the new one).
Well, hardware releases (and software for that matter) are a double edged sword. On one hand, the public cries for fast release. Hell, look at the ROM threads (Bigmaxsense for example). Its in developement, and sooo many people are like "Come on man release it! We know it has bugs but we want to play with it!". Then, when its released, you get the "Why was it released before working out the bugs first?" crowd. Hardware is the same thing.
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