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Old 07-02-2010, 06:41 AM
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Re: Best Buy bought EVO bricked by OTA update, where to return? Sprint/BestBuy won't

Quote:
Originally Posted by Donatom3 View Post
You go to a sprint store with a repair center(this is important). They may be able to unbrick it, if not they will replace it, but this is NOT a return. Trust me HTC has provided them with the software to try to unbrick these things.

In case you don't believe me
http://twitter.com/htc/statuses/17438994729
RT @sprint: If the 6/28 update resulted in your EVO not powering up, please go to a Sprint corporate store for help http://bit.ly/a9UqQr
1:17 PM Jun 30th via HootSuite

htc
I was at Sprint Corp store after OTA and Rep was talking to customer about his EVO. Customer was handing his phone back and said it was fixed after freezing, He was not happy he wanted a new phone. Was told if phone had more problems and could not be fixed he would get new phone.
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