I updated the previous list. Hopefully some working numbers. Haven't the time to check them all right now, though.
Try to Give Jerry Adriano a call. This should still be his direct number: 913-762-8080
I haven't conversed with him for a while, but this is the email I have for him:
jerry.adriano@sprint.com
Tell him I said hello. He's a great guy.
You can also try this, which is about the same thing:
Use this number
1) For good
2) If you have a major problem with Sprint
3) After you have communicated with at least two different customer service reps and asked to be escalated to a supervisor at least once.
Magical number, inside...
703-433-4401
The guidelines for good complaining still apply. When you call, state that you are a Sprint customer and Consumerist reader and you would like their help in solving your problem. When asked, succinctly state the factual basis of your complaint and how you would like to see it resolved.
We applaud Sprint for providing our readers with this number. We called it and a gal in executive customer service queue picked up. We also showed the number to our Sprint insider and he confirmed that it would go directly to that queue.
-TOV