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Old 05-26-2010, 11:26 PM
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fenixjn
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Re: Moving up an upgrade?

Quote:
Originally Posted by Try619 View Post
I'm eligible for an upgrade 10/1/2010 ovisiouly not in time for the Evo. I tried calling Sprint to see if they could move up my upgrade so I would be able to get the Evo. They transferd me here they transferd me there and finally I landed in the sales dept. I explained to them the situation and they said that there was nothing that they could do. I would have to wait until 10/1/2010. I've been a customer going on 7 years, is this B.S.? or can they really not do anything. If anybody has any tips on how to approach them I would appreciate it. Thanks in advance.
Honestly, I tried this today and got the same result, Sprint is not bumping anyone (or very few). The only chance that you have is if you are a premier customer, you can make that line primary and the upgrade will be available. The only problem is that the upgrade does not 'apply' until the next billin cycle, so if your billing cycle is anywhere from today to the 4th you have a chance there. So far, this has been the only way... I worked for me, but my billing ends on the 25th... (yes I'm pissed because of today's date)... so I'm using another line that has the upgrade option available.
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Last edited by fenixjn; 05-26-2010 at 11:30 PM.
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