Quote:
Originally Posted by algtz1
Hopefully someone may know how to remedy this because I bought mine new from a guy from California instead of directly from Sprint so I don't have a receipt. So swapping for a new one from Sprint probably isn't even an option for me.
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I am not an expert when it comes to equiptment replacement plan but I believe you can get the $7.00 plan (they will call you on the handset to verify that it is currently working), then you could get the handset replaced. Please others chime in if this is not accurate information.