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Old 04-05-2010, 03:10 PM
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Re: seidio = bad customer service ?

Quote:
Originally Posted by jmorton10 View Post
I got that exact same email from Seidio when the Innocase on my xv6800 broke (the clips failed from too many battery swaps)

I see people praising their CS but it seems they are inconsistent. There are just as many people unhappy with their CS as there are happy people.

It seems like it all depends on what mood the rep is in on the day you contact them...........

~John
Quote:
Originally Posted by 00_MACKIE_00 View Post
The front cover on my Innocase Surface cracked in half as well but superglue won't even hold it back together. I used the link through the ppcgeeks store and emailed them last week, I have only received one reply and that was they were forwarding my email to the accessory department. This will be the last time I buy from ppcgeeks (nothing personal just dont like the process) or anything from Seidio. I cannot use my holster anymore either because of this. Cannot believe they made this thing SO cheap. I just bought my case back in the middle of January. I am severely ticked though.

Mackie and John, read post 7, it explains why we're not having good luck with Seidio's CS... we must not be letting them know were professionals. http://forum.ppcgeeks.com/showthread.php?t=117010
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