I totally agree with you Rainfreak! I am one of the people who have complained here about not being able to get support. I did not pay the donation( It plainly states that you get to unlock 1 phone for free!!!) and was unable to unlock my phone. I don't know if it matters but the firewall on my computer popped up(yeah I know I should probably have turned it off) so I turned it off and tried again and got the message that I had already used the unlocker and would have to pay to unlock my phone. I submitted a "ticket" and have not heard anything from them. And paying or not if they are not going to support their "product" and maintain their site there needs to be a disclaimer stating that "support is no longer available"
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Originally Posted by rainfreak
From where I stand, it doesn't matter if the OP is telling the truth about paying three times or not. The OP, and multiple others in this thread, have stated that they do not receive a reply when they submit a ticket via their site. The same goes for PMs from here or at XDA.
My biggest concern here is that they take money from people and promise support but do not provide it. I just thank God and everything holy that I don't have top go through this crap with Android devices.
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Gotta disagree with you here P. Yes they did us a favor and that is great BUT they put it out there and they do state that problems should be directed to their site where you can submit a "ticket" to get support. Therefore they ARE responsible and should respond. If they are not going to do this then they should not be still collecting "donations" for their so-called service as it is completely unethical and just a plain rip off to continue to take money. And honestly I do not have a charge card to pay whatever their so-called donation fee is.
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Originally Posted by p-slim
I understand you're point but I also understand they did us a favor and spent many hours for something that DOES work. They don't have time to keep monitoring it as its not their job. The site works and I'm positive its user error. We're the ones who need hspl and they didn't sign up to be sitting in front of a computer waiting for people who can't help themselves. So basically because they don't have time to monitor the website would you rather them take it down and no one gets hspl? I'm also glad I have a nexus and a custom rom isn't necessary like with winmo 6 so I'm fortunate as well but I still have my tp2 and like I've said I've unlocked 4 different ones with no problem. Honestly though each donation is roughly $15.
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By the way it is no longer a "Donation" if it is mandatory to receive what is offered....
do·na·tion
/doʊˈneɪ
ʃən/
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n]
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–noun1.an act or instance of presenting something as a gift, grant, or contribution.
2.a gift, as to a fund; contribution.