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When you tried to install PI8 did you remove any old versions of Pocket Informant before you attempted the install. I didn't loos any data or have a hard reset but I did have trouble getting PI8 to install took me a couple of tries to get it to work. I had to remove the old version of PI than do a file search and remove a left over file that was located in Device/Programs files. Than I ran a Reg clean up using MemMaid after that the install went well. If you are upgrading PI, I suggest you make sure the old version is completely remove before you install the newer much improved version.
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“It is from numberless diverse acts of courage and belief that human history is shaped. Each time a man stands up for an ideal, or acts to improve the lot of others, or strikes out against injustice, he sends forth a tiny ripple of hope.”
Robert Kennedy
Ha y'all come visit me at WMExperts some time. 
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