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Old 02-25-2010, 10:44 AM
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frazell
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Re: some info on my expirience with verizon customer service *may be helpful*

Quote:
Originally Posted by ponicg View Post
Once again - Flashing a ROM cannot and will not void your hardware warranty. For the dense among us Flashing a ROM cannot and will not void your hardware warranty

Let me explain why, once again. The ROM is what essentially amounts to software. If, as in this instance, your end key is not working Verizon(or Sprint, etc) can not (legally) tell you that they won't fix your device because you installed custom software. If you installed Beejive or Opera Mobile 10 Beta, would you expect them to deny you warranty coverage on a physical hardware issue? If you bought a Dell computer that came with Windows XP, and you installed Ubuntu, would you expect Dell not to cover bad RAM or a faulty CPU?

Enough spreading nonsense. Unless you can show us where in the warranty it is stated, Mag-Moss and the analogous computer model(which has been tested) trump heresay.
Actually it can void your HTC warranty...

Quote:
(d)Damage resulting from connection to, or use of any accessory or other product not approved or
authorized by the Company;
HTC Warranty Statement P. 217 [pdf]

HTC can accurately argue that the HSPL-UNLOCKER AND the Custom ROM are both software not approved by the company and your problems are a result of those software changes.

Add to that the fact that you are NOT allowed to reverse engineer the encryption that prevents you from flashing a custom ROM in the first place...

Might want to read up on the DMCA.

As stated earlier, it is a lot smarter and safer to just flash back to stock and not risk the headaches.
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