Quote:
Originally Posted by nasa1303
Quote:
Originally Posted by madoc
FYI - I know that Sprint is no longer issuing refurbished TP1s (as of around November of 2009). If you have insurance, and want a TP2, you can make it happen for the price of your deductible.
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well i just went through three refurbished touch pro's within the last 30 days so they are still giving them out |
Really? That is very, very strange. To be clear, are you getting these from a Sprint store repair center or via Asurion (insurance)? Do you have a TEP plan?
This was how I got my TP2 (TEP Ausrion insurance claim), but there is plenty of additional info on this subject out there:
http://forum.ppcgeeks.com/showthread.php?t=89583
http://www.howardforums.com/showthread.php?t=1577243
Aside from that, and given that you've been through 3 in the last 30 days, you have more than enough solid evidence to demand better from them. You'll need to speak up for yourself, but just tell them that a another TP1 just isn't going to cut it. You tried to let them fix the problem their way, and they failed. Time for them to try something else - like getting you a TP2.