Quote:
Originally Posted by .mak
That's strange, although I do hear this a lot.
I've had 3 manager's exceptions, 3 early upgrades on 2 of my 3 lines and have a pending 1 year pricing on my third line that I can use whenever I'd like. I've found Verizon to be one of the easiest to get an early upgrade out of, next to Qwest - who no longer has their own wireless division.
Of course, it could be that I pay $200+/- a month for their service, so they know they'll recoup the cost  |
I find Verizon customer service in this regard to be completely up to luck of the draw (who happens to pick up the phone to talk to you). That's also why I typically have my wife negotiate... she's good at it and has that sweet voice (and can turn to hard-core bitch in a mili-second if they try to screw her over).