Thread: I need some help to help a friend...
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Old 02-03-2010, 02:11 PM
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Re: I need some help to help a friend...
Quote:
Originally Posted by tonyh750 View Post
So I recently sold my touch pro 2 to a friend in NY. I have a sprint plan and I transferred my number to my new Hero, hard reset my TP2 and sent it to my friend, he sent me this in return:

Hi,

I still can't get it to work with the MSL provided by Sprint. Therefore, I cannot configure the device. Do you have the original ROM and can you show me how to flash it back?

If the original ROM still doesn't work, I will have to request a return. Because this is a none functioning device.

Thanks,

What is the problem he is having here? And how do i help him fix it? Please help!

Thanks in advance!!

I'd give him written instructions on how to flash the shipped ROM back on to the device.

If you flashed a custom ROM, a hard reset just resets the current ROM, he should still be able to activate it with Sprint though, but I'd have him flash shipped, then do the esn swap online, should work fine.
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