Thanks, I will.....what frustrated me more than anything is the fact that the tech knew what the problem was when he looked at my setup from his location (malaysia or somewhere in that vicinity), but would not tell me how to fix the problem until I paid the OTO charge of $29.95.....and I refused to pay.....I explained to him that I was connected through a router, but it was just to simple for him to tell me to check to see if I had set up the slingbox for remote viewing after reinstalling the new software for the router. Honestly, now looking back over the situation, I don't think I even needed a new router. I think I just needed to go back through the setup process for the slingbox and setup the remote viewing portion of the installation. Anyway, alls well that ends well.....hats off to 'ya
