[mchapman007]

Applications:

* How do I switch between running programs? The Quick Menu, located at the top right corner of the Today screen, lists all currently running programs. Tap the Quick Menu to switch between running programs or to stop programs when you don't need them.

* How do I select a city and set the Weather options? Select the Weather tab, then tap Menu > Add Location.

* How can I tell how much free memory I have left on my device? On your device, go to: Start > Settings >All Settings > System Tab > Memory

* What are the differences between my device version and the PC version of Office programs such as Word, Excel, and PowerPoint? Office Mobile programs are scaled-down versions of Microsoft Office programs for your PC. With Office Mobile, you can also create a new file, edit an existing file, or save a file with a new file name. However, Word Mobile and Excel Mobile only support simple editing functions, while PowerPoint Mobile only supports slideshow view function.

* How do I add/remove a stock? To add a stock slide to Stock then tap Menu > Add Stock or Remove Stock.

* I am unable to load a 3rd party application on my device. What can I do? Verify that there is enough memory available on your device by going to: Start > Settings >All Settings > System Tab > Memory.

Note: You need at least 5MB of Storage and Program Memory available at all times in order for the device to function properly. Some applications can be installed and run from the Device Memory; try installing the application on the Storage Card. Verify that the application is compatible with your device and contact the software provider for further assistance.

Audio and Ringtones:

* How do I set up sound for incoming text messages on my device? Tap Start > Settings >All Settings > Personal (tab) > Sounds & Notifications. In the Notifications tab, select Messaging: New text message. Select the Play sound check box then choose a sound to use.

* How do I set a custom ringtone on my device? Your device can support the following audio formats: *.wma, *.mp3, *.midi, *.rmi, *.amr, *.awb, *.m4a.

To set an Audio file as your ringtone:
Ensure the audio file is saved in the My Documents folder or is on your Storage Card.

Navigate to the Settings tab in TouchFLO 3D and tap Sound. Scroll down to Ringtone and select the desired ringtone from the list of available ringtones.

* What is Audio Booster? Audio Booster is used with headphones and is an audio equalizer program.

* How do I adjust the in-phone volume? While on a call press the Volume Up or Volume Down buttons on the side panel of the device.

* How do I change the ring volume and system volume? The volume for both ring and system has been combined into the Single Volume control on the side panel of the device. If you would like to adjust the ring and system volume separately tap Start > Settings > Sound.

Bluetooth

* How do I turn Bluetooth ON/OFF on my device? From Comm Manager tap the Bluetooth Icon to enable/disable the Bluetooth function.

Note: To preserve battery power, disable Bluetooth when not in use.

* How do I connect a Bluetooth headset to my device? Tap Start > Settings > Communications and Add new Bluetooth headset.

* Can I use a USB keyboard with my device? HTC devices do not support USB keyboards. You can use a Bluetooth keyboard to pair with your device.

* How do I pair my device with another Bluetooth device? Scroll to the Settings tab of TouchFLO 3D and tap Communications. Next, tap Settings > Bluetooth. If Bluetooth is disabled, you will be prompted to enable Bluetooth. Tap Add and your device will begin a search for other devices. Make sure that the other device is set to discoverable mode.

Once your device locates another device, simply tap on the device to begin the pairing process. The device will then ask you for a passkey. Enter in a short passkey of your choice and tap OK. The device that you are trying to pair with will ask for that passkey to be entered. Once the passkey has been accepted you will be taken to a screen where you can choose a "Display Name" for that device and the services that it will be used for then tap Finish. Once this is done, the devices are paired.

* How can I send/receive files using Bluetooth? To send, locate the file that you want to send in File Explorer. Tap and hold your stylus on the file and from the popup menu, select Send via Bluetooth.

Select the receiving device from the device list.

Tap Send.

Connectivity and Internet:

* How do I set Wi-Fi to connect to the Internet? Tap Start > Settings > Communications. Tap Wi-Fi to turn on Wi-Fi. After turning on Wi-Fi, check the Notifications screen or tap Wi-Fi to see what wireless networks are in your area.

* Can I tether my HTC Touch Pro2 to my computer for use as a modem? Yes, the HTC Touch Pro2 can be used as a modem by installing the VZAccess Manager software, enabling the "Modem Link" application on the device and connecting it with the supplied USB cable. You can also use Bluetooth for this connection. Make sure to verify your account has the appropriate feature for tethering or phone-as-modem.

* I turned off my data connection but applications are still using the data connection. Why? Start > Settings > Communications > Data Connection > OFF/ON will temporarily turn off the data connection. Once an application tries to use the data connection again the data connection will turn itself back on.

* Can I use other web browsers for Internet browsing? Your device uses Opera as the default web browser. If you would like to use a 3rd party web browser, please contact the application provider to see if their web browser is supported on Windows Mobile devices.

* What is a Push page? A Push page gives you instant speedy access to the internet by delivering pre-selected web content directly to the device. To add a Push page slide to the Internet tab and tap Add a new Push page. Tap Menu to configure Push Schedule Settings and Data Settings.

* Is the HTC Touch Pro2 EvDO Rev A enabled? Yes.

* The device's Wi-Fi connection is unstable. What do I do? Check the Wi-Fi network signal quality. Weak signals may cause unstable network connections. You can increase the signal strength by moving closer to the access point. Check the Wi-Fi signal strength by tapping Start > Settings > Communications > Wi-Fi> Advanced. Also, try setting the Power Mode to Best Performance.

* What is Airplane Mode? Airplane Mode turns off all wireless communication abilities to comply with airline regulations.

* How do I connect to a VPN or enter Proxy Server information? To connect to a VPN or enter Proxy Server information tap Start > Settings >All Settings > Connections tab > Connections.