ouch, you should ask for a replacement!
Check out my thread about the pre.
- to relock, Which it seems many have returned there phones without doing,
1)step one - goto this link:
http://www.htc.com/us/support/touch-...int/downloads/ - download the stock rom, and install it.
*It is all in one, it will even flash your radio back to normal. You could stop here, or if you are really paranoid....
2)step two - goto this link:
http://forum.ppcgeeks.com/showthread.php?t=42503 - download the
Raphael_CDMA_Relocker.zip - run it and your done. if you really feel like it after all this you could give it a hard reset.