Quote:
Originally Posted by SPIK3
You can do a factory data reset, by going to menu > settings > security > factory data reset. I hope that helps. Or if you have it rooted or mooded you can install the RRU and that should bring the phone to a complete fresh out of factory state.
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The RUU can be used whether or not you are rooted. It will completely unroot the device in the process though. It is the most thorough and effective way to hard reset, though. It takes you straight back to factory. The new stock RUU is in the upgrade section. Good luck.