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Old 12-17-2009, 11:16 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

Quote:
Originally Posted by nuffstylez View Post
Hi, I got my tp1 replaced with a tp2. It came in the mail today and when i took it out of the box, it had a couple of scratches and chips on the body. Not sure what to do. I called sprint and they told me to take it to a corporate store and explain to them that i just got it in the mail today and that's the way it was, and see if they will swap it out, should i just leave well enough alone or go and get it swapped out?
Also when i did a search for the closest repair center it came up as Sprint store by underground comm??? Is this a sprint store or a third party place? Does it make a difference or should i take it to a offical sprint store?
The sounds like a third party store. Maybe others will disagree but I think the third party stores are nicer and many times not as busy.

I would say you've got nothing to loose but go and show them the phone- the earlier the better(though sometimes cosmetic stuff may not be a valid issue or they may blame user abuse).

BTW- was this a refurb or a supposed "Nib" phone?
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