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Old 12-11-2009, 03:11 AM
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puff601
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Thx for all the great suggestions everyone. im just now replying because i calld sprint like 15x right after i posted this... first off, its not a tp2 i keep having problems with. i posted here because i did a exchange on my pro for a instinct s30 (stupid choice) and these are the problems i had due to making that desicion... the s30 gave me these problems completely stock, rite out the box, the same way i got it from sprint, i havent added/customized anything... long story short, after 4 hours of nicely talking to supervisors some1 finally did something for me. they said it was obvious i am having serious problems and would get me into a diff fone. i was told that several times but no one actually did it until now... i was offered an extra $150 off any phone i want but have to use my upgrade. thats better than 'we cant do anything else for you, take it to a store, or just buy another fone'. there isnt a sprint store around for 100+ miles and they still tried to tell me i had no choice but to take it to a store... and i wasnt looking to get a free fone as some1 stated, if u went through 4 fones all with similar freezing issues and when u go to activate your 5th replacement, take it out of the box, turn it on, and notice its freezing before you can even get it activated, what would you have done?