[siptang1227]

i was about to cancel as well since only verizon phones worked at my house and had a terrible time at the store (girl was texting and calling her boyfriend while dealing with me... what's up with that?) Soon as dialed that *2 and told them I wanted to cancel and am going to att for an brand new iphone, retention rep came and soothed my anger by switching out my phone for free with a refurb model (after 1yr of purchase) and a free airave and service. He's the only reason why I kept sprint and I gotta tell you, their services are getting better. I hope they makes thing happen for you dude.