[wteviper]

In my experience the TEP is totally worth the money. I just completed a 2 year contract, I started with a mogul (lots of bad luck there went through 8 phones in 12 months), I was upgraded to a NIB touch pro, when it died 2 weeks ago I was given a refurb that would shut off when you closed the slider, they upgraded me to a NIB Pro 2, before leaving the store with defective pro. Then when the screen on the Pro2 spider-ed after 5 days they ordered me another NIB Pro2.

My wife had a Moto Q and when it died 6 months into her contract they replaced it with a Moto Q9c, same day no additional charge.

If you have TEP and walk into a sprint store they, in my experience, take good care of you. If you are out of warranty and don't have TEP I have seen them charge alot of money for repairs if you aren't eligible for contract renewal or a phone upgrade.

I am very happy they offer it and I have it. My buddy has a Tilt with AT&T that is out of warranty and having issues, he is still in contract and not eligible for an upgrade, but AT&T doesn't offer TEP on high end phones at all so he is S.O.L.