[mconig78]

Yea they got you on that. By now its too late to do anything about it. If you caught within the 30 days you would have been able to do something about it. Its happened to my wife in a similar way. She ordered the instinct over the phone. using the 150 upgrade credit. She didnt like it and returned it. By the time that they got the phone and the credit took forever. they then did not credit the 150 upgrade maybe untill like 6 months later. So it was a big mess. dealing with anyone on the phone with sprint is terrible they will transfer you to different departments and you need to explain to each on the problem again and again. i either talk to retentions or get the phone in store. retentions is pretty good ive had sprint for almost 12 years now and they will do anyhting to take care of me. but good luck with the contract. they now will prorate the early termination fee. once its past 5 months it will take 10 dollars off each month from the 200. the lowest it will go is 50. so really after 10 months it will get down to 150.