[unsane]

Ok I got out of my treo 800w piece of ....!!! Its all in who you call....I mean I spent ALOT of time on the phone with sprint.....went through 6 refurbs...well finally they cut me off on the advanced exchanges and I was pissed!!!! I called retentions daily for a week and asked to speak to their bosses....eventually I got an ansewering machine of someone who could make things happen.....1-877-809-6696....id give that number a try...you may have to wait for a callback.....tell them how you felt ripped off by this inferior product, but DO NOT ask for another phone!!!!Let them ask you what you think they can do to fix the problem and then you can tell them "All that you want is a working pda phone"....I ended up with a NIB touch pro ( that was before the pro 2 came out which I have now) I did however have to use my upgrade, which I thought was ok for me and my situation....eventually they WILL cut you off with advance exchanges and MAKE you deal with the corporate store...you do not want this, as most of these reps could care less and will not be able to duplicate your problems...you will leave the store feeling like a criminal....trust me!!! Just keep calling and stress the importance of the cost of sending refurb after refurb.....eventually with patients you will get rid of your LEMON of phone.....GOODLUCK