Quote:
Originally Posted by rgreffenius
First off, I have to warn everyone that I'm not the most PPC literate person in the world, but I stumbled on this site a while back and it's been very helpful for me in learning.
Basically, phone (HTC Touch Diamond) had a major glitch recently and when I took it to the Sprint store, they did a hard reset. That fixed it, and they said they had restored the phone numbers to the phone. When I got home, I realized that while some phone numbers had made it back on, the vast majority hadn't. They're still on my computer, however, so I am assuming I can just use ActiveSync to restore the data, but here's the problem...
The person I spoke to at Sprint told me that the most likely problem with my phone was that something had gotten corrupted and the hard reset had fixed it - it there any chance that reloading the data using ActiveSync is going to reintroduce whatever it was that screwed up my phone in the first place? Are there any precautions I should take to minimize the chances of that happening?
Thanks in advance
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You should be fine if you are just syncing contacts. That's probably not where the 'corruption' came from and if it is, you can always just do another hard reset
. The easy way to do it is Start-Settings-System-Clear Storage and read the options there (ie choose to not format internal storage, etc.).