For me the sound coming out of the earpiece on the Touch is great. I keep it one notch below the highest setting, but most of the time I can lower it a notch or two. For me the Touch is loud and clear. The thing with sound is every one perceives it differently. So what may work for me, may not work for you. I would go try a demo or two at the local stores to see if their is a difference between them. If your Touch doesn't sound as good then swap it out.