From my experience, I would not believe what the phone customer service rep says. They lack the knowledge about phones and sometimes they say things that are outright untrue.
I emailed Dan at Sprint last week and they said they have no plans for the HTC HD2. But they have good news for me because Sprint is coming out with the HTC Diamond 2.
Here is an except from the email:
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Dear Sprint Customer,
Thank you for taking the time to write to us at
Dan@Sprint.com. We
appreciate your feedback regarding phones and areas of opportunity to
improve Sprint. We at Sprint take competition in the market seriously
and we are working hard to develop and deliver new phones with quality
features. We do have several new phones that we are expected to receive
like the HTC Diamond 2, but I am unable to determine if we will be
receiving the HTC HD2. Please continue to provide any suggestions or
feedback you may have and I will certainly pass the information along to
our Marketing Team so that all involved can be aware of what our
customers seek.
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