Quote:
Originally Posted by yellowone
seems Sprint is having a issue with customers that want them to bend over backwards. they say it cost them too much to retain these customers. so they say goodbye....
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What Luv2Chill wrote is exactly what I was thinking as I read the original post.
As for the cost of retaining pda customers being too much, if you compare the $80-200 per month a pda customer spends with the data plans, etc, compared to the $40 your basic flip-phone customer spends, it's worth spending more to keep the higher revenue customer.