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Old 11-19-2007, 01:24 AM
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Quote:
Originally Posted by yellowone View Post
seems Sprint is having a issue with customers that want them to bend over backwards. they say it cost them too much to retain these customers. so they say goodbye....
What Luv2Chill wrote is exactly what I was thinking as I read the original post.

As for the cost of retaining pda customers being too much, if you compare the $80-200 per month a pda customer spends with the data plans, etc, compared to the $40 your basic flip-phone customer spends, it's worth spending more to keep the higher revenue customer.
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