Quote:
Originally Posted by pokumon
I would like to know too. Does the rep at the ASC select priority 4 or 5? or is it predetermined? I have a feeling that the rep makes the priority selection because the phone that was being replaced can make calls and the battery passed. I thought that you get a priority 5 if the phone can't make calls, but i guess I was wrong.
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That makes 2 of us. Everything passed and the person was given a level 5.