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Re: Someone filed an insurance claim without my authorization?
As a former employee of Sprint I do have to state that this in fact was more than likely a inside job as while I was working at my call center a few advantage agents and business agents made fraudulent phone orders and insurance claims having the phones sent to their friends houses and such. These employees WERE terminated on the spot once it was discovered however this does happen every once in awhile in any company, someone gets greedy and tries to take advantage of the system.
Sorry it happened to you man and hopefully you get it handled.
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