Quote:
Originally Posted by Table83
Frankly I agree with you. Sprint set this system up, and didn't think of the consequences of doing so. This is the way that it works.
I'm actually a sprint stock holder. I don't agree with the way they have set this up, and because of it their stock is down! http://www.google.com/finance?q=s
But frankly it's a realization that you and I have to deal with. So just deal with it and don't take it out on these forums. You should help us build here. (If the phones were built better then sprint wouldn't need to have such amazing insurance.) I believe Dan Hesse see's that. He is actually starting to accept better phones, and their rate plans are starting to be really competitive. That makes me glad. Hence the new Hero with that beautiful Sence UI in it!
When they have solid phones maybe they will minimize these types of issues instead of just swapping out a phone every time.
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Right....Sprint is losing 4.4 million customers because they replace/upgrade defective phones