09-17-2009, 12:20 PM
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PPCGeeks Regular
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Location: Ga.
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Join Date: May 2007
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Re: The Chrome Issue?, D-Pad questions?
Quote:
Originally Posted by Cicatrize
The chrome flaking never was an issue for me until a couple weeks ago, and I got the phone last October when it came out. It started by coming off in tiny little pieces, then it was a "crack". The crack, as it turns out, was actually a crack in the plastic RIGHT next to the screw underneath the keyboard that sits 1mm away from the edge. What a stupid spot for a screw hole. That piece came off my device yesterday in a store. Now I'm pretty pissed, and I don't think they will replace for cosmetic issues. Oh, and I have NEVER once dropped this phone or abused it.
Hell, they wouldn't even replace my Touch when I had a big fat dark spot in the middle of the screen. I had to pay $50 to get a new one. I'm quickly becoming an unhappy Sprint customer due to how they are handling repairs.
I called today because my USB port stopped working (of course, one more thing) and they said I need to call Asurion and pay $100 to get a new one.
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Try the store over the chrome cracking issue, I'm pretty sure I read another thread here where they said it is a known issue and they will replace it for free.
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