Quote:
Originally Posted by chadsock
I was told Monday that it would take 3 to 4 days to get my Touch from ecare to replace my Mogul and I received it today at 11am from UPS. I have had my Mogul since the day it was released but they showed I only had it for 30 days. They charged my account for the Touch but will credit it when they get my Mogul back.
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Did you get your Mogul replace within last 30 days?? (Mogul to Mogul)
if so,, from what I've read,, they only take a look at the last time your account was provisioned to the phone you currently have. So if you had your Mogul replaced for a Mogul within last 30 days, they see that date as the first day you got your Mogul.
I might be wrong, just based on information I read from the forum.