Thread: Sprint breaks a Touch Pro and insults your mother...What would you do?
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Old 09-09-2009, 08:24 PM
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Re: Sprint breaks a Touch Pro and insults your mother...What would you do?
Well...

Called *2 and pleaded my case. Didn't yell, didn't talk down to anyone, and didn't lose my cool. They are sending me a new phone.

Rule #1 of Customer Service:
Speak firmly but politely! Yell, and you get nothing!
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