Quote:
Originally Posted by DeadSteam
First of all, I don't have TEP. I don't need tep. I purchased a New phone from sprint. I paid $400 to sprint, on 7/9/2009. Sprint mailed me a new HTC Touch Pro. The box said sprint on it. The phone Said Sprint on it. The software on the phone said sprint. I'm not able to take "my" sprint phone to another carrier and use it there. The phone, regardless of who manufactures it, is a SPRINT phone.
Therefore sprint is responsible. If I had purchased the Phone from HTC I would be expecting HTC to issue me a refund. However I didn't, I purchased it from sprint.
Then Sprint replaced my NEW phone with a refurbished one that is too old for the HTC manufacturors warranty to cover. So by doing so they absolutely assumed responsibility for my new warranties, considering They have my new TP, and I have an old broken touch pro that they took from someone else.
Sprint owes me at least a full refund. Although, I'd settle for a new phone that actually worked. The problem is, sprint is only willing to offer a Significantly cheaper "new" phone as a replacement and that new phone doesn't even have all the capabilities of the new phone I purchased from sprint.
If Sprint was a new car dealer, and you bought a new car from them, and on the way home it broke down, you'd expect them to fix it right? So, if instead of fixing it they gave you a new set of keys and said, oh don't worry, here's a replacement car. And when you got in it it was an old beatup used car do you think that would be fair?
Cmon now...
I just joined this forum and I'm already considering leaving... what's wrong with you people?
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When you buy that new car and drive it off the lot it is used. Even if you turn right around and try and trade it in you will not get what you just paid for it. Secondly, and I don't even use Sprint, you purchased a HTC. Sprint doesn't manufacture the phone, they provide the service. If you want another TP I am sure that they will give you one, but if you want to change to a different phone, well that is like trying to trade in that new car after driving it for a few months. Sorry, but the world doesn't work that way, wish it did, but it doesn't.
As far as leaving this site, personally I think that you would be making a serious mistake. The people here are only trying to explain to you your options, not kick you in the nuts. We are all sorry that you don't like your options, but those are what you get to choose from. From what I can tell in the two posts that you have made so far Mommy gave in whenever you cried, but that is just my observation. I could be totally wrong. Maybe it is that you just got off the phone with Sprint and learned that you are now stuck with a phone that is outdated with the release of the TP2 and you are pissed off about it... If that is the case, well maybe you will do a little research next time before you decide to make a purchase. I know that I knew all about the TP2 back in July, sorry you didn't!!
Speed...
P.S. Remember that people on here are just trying to help you by telling you your options.
P.S.S. OK, so maybe I was trying to piss in your Wheaties, but for you to insult us over something we have nothing to do with deserves a little extra flavor in the Wheaties IMO...