Quote:
Originally Posted by salutations
I've had my Touch Pro for less than a year & that exact problem just started over the weekend. Currently flashing, but immediately switched into landscape mode while updating (Not Good.) Did anyone ever resolve the issue? Or is it like the man said, replacement?
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Happened to me. It's a warranty replacement. This should be considered a known issue by Sprint. Don't let them sucker you into paying for anything (if you have TEP). But even if you don't have a TEP it should still be covered. Make sure to tell the techs you already soft and hard reset and that the issue didnt resolve itself.
nb