[flyersrock87]

Can't back up, because it's stuck in boot-loader. Can't get it to load without hard-resetting. I tried to read it on my computer, but it reads the phone as a "malfunctioning device." So I can't flash anything, get any information off it, etc. After the hard-reset the blue light is still on (not flashing blue, like bluetooth), and if I turn the phone off, when I turn it back on, it will go straight back into boot-loader.