Quote:
Originally Posted by miguelberrios76
I work for Sprint Service and repair facility and there is hope for us. Sprint has this new regulation intended to keep customers happy. Yes there are tons of TP available refurbished at this time BUT if you have had your TP repaired 3 times or more you can insist on a different model that is within the same specs for example the TP2.
Ofcourse the techs and managers will insist on sending you a refurbished or new TP but you must stick to the fact that you had your phone replaced several times already and dont feel comfortable with that device any longer. Include in your complaint the fact that you may consider going to a different carrier.
I see this everyday at my Sprint store.
Good Luck
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You just cost Sprint like 2 million dollars with that post...now every one of them is gonna "warranty" their tp's till they get tp2's. Godspeed Sprint.